How We Protect and Respect Your Data?
Your Privacy, Our Priority
When you share your thoughts, emotions, or personal details with our AI therapy service, they remain yours — always. We treat every conversation and every piece of information with the highest level of care, as if it belonged to a close friend. Nothing you say is ever casually stored, sold, or exposed to third parties without your clear permission.
We want you to feel confident that your most personal moments are protected. Imagine speaking in a soundproof room where only you and the listener can hear your words — no one else can enter or eavesdrop. That’s the level of privacy we aim to replicate digitally.
Even if someone were to try and intercept your data, all they would see is a meaningless jumble of symbols and numbers. This way, your journal entries, coping progress, and sensitive reflections stay fully protected whether they are saved in our systems or sent across the internet.
Our goal is for you to focus entirely on your mental well-being, not on worrying about your information being misused or seen by the wrong person.
Behind the Scenes (Technical)
To make this level of security possible, we use **two different encryption systems**, each designed for a specific layer of protection:
1. **Database Encryption** – All information stored on our servers is encrypted at rest. This means that even if someone managed to get into the storage system without permission, the files would be unreadable without the proper cryptographic keys.
2. **API Encryption** – Every time data moves between your device and our servers, it’s encrypted in transit. This prevents unauthorized parties from seeing the data during its journey over the internet.
Both methods follow **military-grade encryption standards**, ensuring that the technology used to safeguard your information is strong enough to meet or exceed industry best practices. In plain terms: your data is locked both when it’s sitting still and when it’s moving — and only you hold the key to what is shared.